Çelebi Platinum Services
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Çelebi Platinum Services

Issue 2 - 2019
Çelebi Platinum Services

Çelebi is one of the most important global brands of Turkish Civil Aviation and becomes one of the leading ground handling company in Europe as a result of the long-term tradition, knowledge, the importance given to technological and human resources investments and the ability to be fast and flexible. Çelebi stepped into the aviation industry with the establishment of Çelebi Ground Handling at 1st of February 1958 as Turkey`s first privately-owned ground handling services company, and now provides ground handling, cargo and warehouse services with more than 14,000 employees, in 2 continents, 4 countries and 40 different airports, and operates 4 lounges at Budapest airport.

In addition to the ground handling, cargo and warehouse services, Çelebi offers Platinum meet and greet services for commercial flights passengers and general aviation services in Turkey and Budapest. Çelebi Platinum welcomes its guests with its experienced team; offers great conveniences to its guests at certain points of all international airports, in their fast track, check in and passport control processes. Whether they are travelling for leisure or on business, by themselves or as a family, Çelebi Platinum team is ready to identify and meet every need of its guests. Platinum meet and greet services, indiscriminatingly the domestic or international routes, economy class or business class, are provided to all passengers in each terminal.

Çelebi Platinum Services give services to more than 700 clients now; provide corporate clients, tourism and transfer agencies, hotels, embassies, hospitals etc., as well as individual clients with meet and greet services for their clients at the airports. The underlying principles of success and the strength of Çelebi Platinum are service excellence, flexibility and customer centricity. Çelebi Platinum team is ready to welcome its guests 24/7 at the airports, meet every need of them throughout the whole journey (from hotel reservation to helicopter rental, from airport transfer to restaurant reservation) and organise last minute reservations. Çelebi Platinum’s clients know that they always be served with a quality of service provided by an experienced team at any time of the day.

Emel Gencer, the Manager of PAS (Personal Assistance Services) stated that “Çelebi is a kind of ``Lifesaver`` for us and for our guests till years. We are thankful for their kindly experienced way to welcome and support us at any time we need them. A flight without Çelebi Platinum services is unimaginable.”


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