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İstanbul Sabiha Gökçe Airport Your Airport of Choice

Issue 24 - 2024
İstanbul Sabiha Gökçe Airport Your Airport of Choice

Istanbul Sabiha Gökçen (ISG) International Airport is your gateway into Istanbul’s rich tapestry of history, culture, shopping and dining. Situated on the Anatolian side of the city, ISG connects 164 destinations worldwide across 54 countries. With the addition of a second runway in December, 2023, Sabiha Gökçen Airport is poised to double its traffic capacity. As Türkiye’s second largest airport, ISG has emerged stronger post-pandemic and ranked as the 8th busiest airport in Europe in Q1, 2024. In 2023, ISG served 37.1 million passengers, marking the highest annual figure in its history. Conenectivity and Convenience Serving Istanbul, one of Europe’s most populous cities with a population of about 16 million, ISG offers excellent connectivity via two major

highways and a metro line, bridging the distance between Pendik (12 KM), Kadıköy (31 KM), and Taksim (40 KM). The M4 Pendik-Sabiha Gökçen Metro line, launched in 2022, solidifies ISG’s status as the preferred city airport. This 7.4 KM line with 23 stations can transport 1.2 million people daily, reducing travel time between the airport and Kadıköy to just 50 minutes. Exceptional Customer Experience ISG’s compact and well-organised terminal design ensures seamless navigation and convenient access to shopping and dining options. With continuous and numerous enhancements including new gates, premium Wi-Fi, modern control points and self-service bag drop points, ISG prioritises customer satisfaction. For travelers seeking rest, ISG Airport Hotel offers a comfortable and enjoyable stay for passengers to wind down from their busy work and

traveling schedule. The spacious and tastefully furnished 128-room hotel is located just next to the terminal and is easily accessible with the free shuttle service. For those looking for gifts, luxury brands and duty-free shopping as well as dining options, ISG is a onestop shopping and dining destination

for all. Anchored by Switzerlandbased Duty-Free operator DUFRY, it offers an attractive assortment of

core travel retail categories such as liquor, tobacco, perfume and cosmetics. The airport also offers a refined selection of local food and souvenir brands that creates an immersive sense of place showcasing Türkiye’s cultural heritage and specialities. Innovative Technology ISG continually enhances its services through technological innovation. The new chip ID card system allows Turkish passengers to breeze through their boarding gates, monitored by an artificial intelligence-based image processing system for security. Coupled with the e-passport system, Turkish citizens over the age of 18 with chip-embedded passports can scan their passports at e-passport counters for a fast and easy journey through passport control. Further enhancing airport guests’ experience is the ISG mobile app that allows passengers to check in for flights, track and view flight status, navigate the airport and access information on deals, campaigns and promotions available at the airport. The

app also features Türkiye’s first airport loyalty program, ISG Portpal. With these comprehensive services and innovation, ISG offers a seamless and enjoyable travel experience for all its guests.


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